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Manage Your Utility Account

Start service - Apply to start water, sewer and trash pick-up at your address. Transfer service - Moving? We can get you transfered to your new location. Stop service - We're sorry to see you go. Use this form to stop your service.

     - Applications must be received at least 2 business days in advance. 
     - If the information received cannot be verified, the application will not be
         processed until you respond to the e-mail notification that will be sent to
         the e-mail you provided. 

Want to go paperless?  Existing customers can have their monthly utility summary billing statement e-mailed to them.  Choose to receive an e-mail only, or e-mail and U.S. mail.  To get started, click on the button below to sign up.


Pay Your Utility Bill   

Pay your utility bill online using a Visa, Mastercard or Discover or E-check at no additional charge.  Online payments are reflected on your account immediately when submitted. However, payments may take several days to be posted to your account.  


Other Payment Options Telephone, Auto Bill Pay, By Mail, Drop Box Locations or In Person

 Access Your Utility Account
Account Information Online 

  •  Registered users can view their account and pay their water utility bill online
  • Up-to-date account information for water, wastewater, and sanitation services. 
  • Customers are able to view and print billing statements, payments, consumption, historical information and graphs.  
  • Not registered?  Visit the First Time User page to sign up.

Account Information by Telephone 

  • Customers can obtain information about their account 24 hours a day 7 days a week by calling $WaterLine$  at 785-309-5740. 
  • Customers will need their account number which is located on the upper left hand corner of their bill to access their current and past due balances, make payment arrangements, or hear billing and payment history.

City of Salina Water Department
City/County Building
300 W. Ash Street, Room 102
Salina, KS 67401
Open Monday through Friday from 8:00 AM to 5:00 PM, except holidays.

Copyright ?2010 City of Salina, Kansas. All Rights Reserved